9-1. Define the following and describe a health-related example that incorporates these terms:

a. Methodology

b. Technique

c. Tool

d. Phases and sub phases

9-2. Discuss the SDLC, and explain why this concept is critical for understanding HMIS development.

9-4. Why use CASE tools? Discuss how CASE supports various aspects of systems development and the challenges with CASE applications.

9-6. Define open-source software (OSS), and distinguish the advantages of an OSS approach from other methods of software development. Describe an example of an OSS “success” story in the healthcare services industry.

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