Perception-checking in three steps

1- Describe the behavior you noticed

2- Consider at least two possible interpretations of the behavior.

3- Request clarification about how to interpret the behavior.

Perception checking

– Provides accuracy instead of assuming our first interpretation is correct.

– Is a cooperative approach to communication.

– Minimize defensiveness through face-saving

– Require both the verbal and nonverbal elements to match

There more instructions in the attachment below.

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